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Privacy Policy

Last updated: January 2026

1. Introduction

Cancer Fund Recovery ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website (cancerfundrecovery.com) or use our RECA claim assistance services.

By accessing our website or using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

Please read this Privacy Policy carefully. It contains important information about your privacy rights and how we handle sensitive information, including medical and health data.

2. Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

2.1 Personal Identification Information

When you use our services or contact us, we may collect:

  • Name (first name, last name, middle name if provided)
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Social Security number (when required for RECA claim processing)

2.2 Protected Health Information (PHI)

To assess your eligibility and process your RECA claim, we collect sensitive health and medical information, including:

  • Cancer diagnosis information (type of cancer, diagnosis date)
  • Medical records and documentation
  • Treatment history
  • Physician and healthcare provider information
  • Medical bills and insurance information

IMPORTANT: We handle all Protected Health Information in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable. However, we are not a covered entity under HIPAA, as we are not a healthcare provider, health plan, or healthcare clearinghouse. Nonetheless, we implement HIPAA-grade security practices to protect your sensitive health information.

2.3 Residence and Exposure Information

For RECA eligibility determination, we collect:

  • Current and historical residential addresses
  • Counties and states where you lived during the nuclear testing period
  • Dates of residence (start and end years)
  • Information about work history in affected areas (if applicable)

2.4 Family and Relationship Information

For claims filed on behalf of deceased relatives, we collect:

  • Relationship to the deceased person
  • Deceased person's name, date of birth, and date of death
  • Information about other family members who may be eligible to file claims

2.5 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device type (mobile, tablet, desktop)
  • Usage Data: Pages visited, time spent on pages, click patterns, referring/exit pages
  • Location Data: Approximate geographic location based on IP address
  • Cookies and Tracking Technologies: See Section 8 for details

2.6 Communications

We collect information from your communications with us, including:

  • Contents of contact forms, emails, phone calls, and text messages
  • Feedback, questions, and support requests
  • Survey responses and testimonials (if you choose to provide them)

3. How We Collect Information

We collect information through various methods:

  • Direct Collection: Information you provide when filling out forms on our website (eligibility survey, contact forms)
  • Phone and Email: Information you provide during phone calls, emails, or text message exchanges
  • Document Submission: Medical records, residence documentation, and other supporting documents you provide
  • Third Parties: Information from healthcare providers, government agencies, or document retrieval services (with your authorization)
  • Automated Technologies: Cookies, web beacons, and analytics tools

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 Providing Services

  • Assess your eligibility for RECA compensation
  • Prepare, complete, and submit your RECA claim to the Department of Justice
  • Gather necessary documentation and medical records
  • Track the status of your claim and communicate updates to you
  • Respond to DOJ requests for additional information

4.2 Communications

  • Respond to your inquiries and provide customer support
  • Send you important notices about your claim status
  • Provide updates about the RECA program or relevant changes in law
  • Send service-related announcements when necessary

4.3 Business Operations

  • Improve our website, services, and customer experience
  • Analyze usage patterns and website performance
  • Maintain records for business and legal compliance
  • Prevent fraud, abuse, and security breaches
  • Enforce our Terms of Service

4.4 Legal Compliance

  • Comply with applicable laws, regulations, and legal processes
  • Respond to lawful requests from government authorities
  • Protect our legal rights and the rights of our clients
  • Investigate and prevent illegal activities

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share your information in the following limited circumstances:

5.1 With Government Agencies

  • Department of Justice: We share your information with the DOJ as necessary to process your RECA claim. This is essential to the service we provide.
  • Other Government Agencies: We may share information when required by law or to comply with legal obligations.

5.2 With Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Email Service Providers: To send emails and notifications (e.g., Resend)
  • Database and Hosting Services: To store and manage data securely
  • Document Retrieval Services: To obtain medical records and other required documentation
  • Payment Processors: To process payments (if applicable)
  • Analytics Providers: To analyze website usage and improve our services

All service providers are contractually obligated to maintain confidentiality and use your information only for the purposes we specify.

5.3 With Healthcare Providers

With your written authorization, we may contact your healthcare providers, hospitals, or medical facilities to obtain medical records and documentation needed for your claim.

5.4 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders, subpoenas, or other legal processes
  • Law enforcement requests
  • Requests from government agencies
  • Protection of our legal rights or the safety of others

5.5 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.

6. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our security practices include:

6.1 Technical Safeguards

  • Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
  • Secure Storage: Personal information is stored in secure, access-controlled databases
  • Firewalls: Network security measures to prevent unauthorized access
  • Regular Security Audits: Ongoing assessment of our security practices

6.2 Administrative Safeguards

  • Access Controls: Only authorized personnel have access to your personal information
  • Employee Training: Staff are trained on privacy and security best practices
  • Confidentiality Agreements: All employees sign confidentiality agreements

6.3 Physical Safeguards

  • Secure facilities with restricted access
  • Protection of physical documents containing personal information
  • Secure disposal of sensitive information when no longer needed

6.4 Limitations

Important: While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.

6.5 Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of discovering the breach.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Active Claims: We retain information related to active RECA claims for the duration of the claim process and for a reasonable period afterward
  • Completed Claims: After your claim is completed, we retain records for at least 7 years for legal, accounting, and business purposes
  • Denied or Withdrawn Claims: We retain information for at least 3 years in case you wish to reapply or appeal
  • Marketing Communications: We retain your contact information until you opt out or request deletion

After the retention period expires, we securely destroy or anonymize your personal information in accordance with our data retention policies and applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website and to analyze how our website is used.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit.

8.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly (e.g., maintaining your session)
  • Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
  • Functional Cookies: Remember your preferences and settings

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies
  • Clear all cookies when you close your browser

Note that blocking or deleting cookies may impact your ability to use certain features of our website.

8.4 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want your online activity tracked. Our website does not currently respond to DNT signals due to lack of industry-wide standards.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

9.2 Correction

You have the right to request correction of inaccurate or incomplete personal information we have about you.

9.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations to retain records, active claims).

9.4 Opt-Out of Marketing

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in marketing emails
  • Contacting us using the information in Section 15

Note: You cannot opt out of service-related communications (e.g., claim status updates) while you have an active claim with us.

9.5 Object to Processing

You may object to certain uses of your personal information, such as for marketing purposes.

9.6 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

9.7 State-Specific Rights

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, you may have additional rights:

  • California (CCPA/CPRA): Right to know, delete, opt-out of sale (we do not sell personal information), limit use of sensitive personal information
  • Virginia (VCDPA): Right to access, correct, delete, and opt-out
  • Other States: Similar rights as provided by applicable state law

9.8 Exercising Your Rights

To exercise any of these rights, please contact us using the information in Section 15. We will respond to your request within the timeframe required by applicable law (typically 30-45 days).

We may need to verify your identity before fulfilling your request to protect your privacy and security.

10. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties.

When you leave our website, we encourage you to read the privacy policy of every website you visit. This Privacy Policy applies only to information collected by our website.

12. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. These countries may have data protection laws that differ from your country of residence.

By using our services, you consent to the transfer of your information to countries outside your country of residence. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Post the revised Privacy Policy on our website
  • Notify you of material changes via email (if we have your email address) or through a prominent notice on our website

Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. California Privacy Rights (Shine the Light)

Under California Civil Code Section 1798.83, California residents have the right to request information about the disclosure of their personal information to third parties for direct marketing purposes.

We do not share personal information with third parties for their direct marketing purposes. However, if you are a California resident and would like to make such a request, please contact us using the information in Section 15.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • Email: help@cancerfundrecovery.com
  • Phone: 1-801-234-0003

Privacy Requests: For privacy-related requests (access, deletion, correction), please include "Privacy Request" in the subject line of your email or inform our representative when calling.

We will make reasonable efforts to respond to your inquiry within five (5) business days.

Acknowledgment: By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our website or services.